ECadmic.com (“we,” “us,” or “our”) operates the website https://ecadmic.com/ (the “Site”), which provides academic support, consulting, research, and writing services. We recognize the highly sensitive nature of academic projects and are deeply committed to ensuring the confidentiality and security of our clients’ information.
This Privacy Policy explains what information we collect, how we use it, and your rights concerning that data. By using our Site and Services, you consent to the practices described in this policy.
1. Information We Collect
We collect information necessary to accurately understand, execute, and deliver your academic projects.
1.1 Personal Data You Provide Directly
We collect this data when you place an order, create an account, or contact us:
- Contact Information: Your full name, email address, and phone number when placing an order or requesting a quote.
- Order and Project Information (CRITICAL): Details about your academic work, including project topic, level of study (e.g., PhD, Master’s), specific instructions, word count, referencing style, deadline, and source materials you provide.
- Payment Data: Billing details and transaction information. Note: We do not store full credit card numbers. Payment processing is handled securely by our third-party payment partners (e.g., [Insert Payment Processor, e.g., PayPal, Stripe]).
- Account Credentials: Your password (stored as a secure hash) for accessing your client portal.
1.2 Data Collected Automatically (Usage Data)
When you visit the Site, we automatically collect certain technical information:
- Log Data: Your Internet Protocol (IP) address, browser type, device type, the pages you view, and the time and date of your visit.
- Cookies and Tracking: We use cookies and tracking technologies to maintain your session, optimize site performance, and analyze site traffic (e.g., via Google Analytics).
2. Academic Confidentiality and Use of Your Project Data
We treat all client project materials and specific order instructions as highly confidential.
- Contract Fulfillment: We use your Project Information solely to fulfill your order by assigning the appropriate consultant or writer and ensuring the final product meets your specifications.
- Plagiarism and Quality Control: We may submit completed works through internal or third-party plagiarism detection software (e.g., [Insert Plagiarism Software, e.g., Turnitin/Grammarly]) solely for the purpose of validating originality before delivery to you. We ensure that submitted work is not permanently stored or indexed by these services.
- Service Improvement: We may use anonymized or aggregated data about order types (but never specific client papers) to improve our internal service delivery and pricing models.
3. Disclosure of Your Information
We do not sell, rent, or lease your Personal Data or academic materials to any third party. We share information only in limited, necessary circumstances:
- Academic Consultants/Writers: Your Project Information and associated instructions are shared on a need-to-know basis with the specific experts assigned to work on your paper or provide consultation. These experts are bound by strict non-disclosure and confidentiality agreements.
- Service Providers: We share non-academic data with vendors who perform essential functions (e.g., web hosting, analytics, email delivery).
- Legal Compliance: We will disclose your information if required by law, such as to comply with a subpoena or court order.
4. Data Security and Retention
- Security Measures: We implement robust technical and organizational security measures, including SSL encryption for all data transmission and access controls, to protect your data, especially your academic work.
- Retention of Project Data: We retain your Project Information and final documents for a period of [Insert Retention Period, e.g., 6 months, 1 year] after final delivery to allow for revision requests and dispute resolution. After this period, the documents are permanently archived or deleted. We do not keep a public or internal library of client papers.
5. Your Data Protection Rights and Age Restriction
- Age Restriction: Our Services are not intended for children under the age of 18. We do not knowingly collect information from anyone under 18.
- User Rights: Depending on your location, you have the right to access, rectify, and request the erasure of your Personal Data. You may also withdraw consent for marketing communications at any time.
To exercise any of these rights, please contact us using the details below.
6. Contact Us
If you have any questions or concerns about this Privacy Policy, the confidentiality of your academic work, or our data handling practices, please contact us:
Email: admin@ecadmic.com